Responsible Business & Environmental Policy
At FHE Technology, we believe responsible business means making sensible decisions, treating people fairly and helping customers invest in technology that delivers lasting value.
Environmental Responsibility
We believe one of the most practical ways to reduce the environmental impact of technology is to make good purchasing decisions in the first place.
We help customers choose equipment matched to their workload, expected lifespan and future requirements. Where appropriate, we favour established manufacturers offering reliable products, good support and a useful working life.
Equipment that is suitable for the job and built to last can reduce premature replacement, minimise unnecessary waste and provide better long-term value.
Our practical approach
- Recommend equipment that is properly specified for its intended use.
- Encourage continued use of existing equipment where it remains suitable.
- Consider repair or upgrades where these are practical and cost-effective.
- Consider energy efficiency alongside performance, reliability and price.
- Seek to avoid unnecessary packaging, paperwork and deliveries where practical.
- Encourage appropriate reuse and responsible recycling of unwanted electrical equipment.
Our approach is simple: choose the right equipment, prioritise quality and reliability, and get the longest sensible working life from it.
Corporate Social Responsibility
We believe responsible business starts with the way we treat customers, suppliers and the people and organisations we work with.
Our approach is based on honesty, integrity, fairness and good service. We aim to build long-term relationships by giving straightforward advice and recommending technology based on customers' actual needs.
Our commitments
- Recommend products for their suitability, not simply their potential profit.
- Provide clear, honest information about specifications, pricing and availability.
- Treat customers, suppliers and business partners fairly and professionally.
- Respect the confidentiality and privacy of business and customer information.
- Work with reputable manufacturers, distributors and suppliers.
- Meet our business obligations responsibly and comply with applicable laws.
- Consider product longevity and avoid encouraging unnecessary replacement.
Responsible business is reflected in everyday decisions, the advice we give and the way we deal with people.